2020欧洲杯体育投注网

Success planning starts on day one of the relationship

Defining success early provides direction for your team and
ours. We’ll work with you to develop key performance
indicators (KPIs) and goals that connect to your strategy.

Customer-Success-Services-and-Support

Real help from real people

We’ll be with you every step of the way to support your on-going success. We offer a wide range of services from the strategic down to tactical execution. And our teams deliver with optimism, confidence, and transparency.

Customer success managers

 

Our customer success managers (CSMs) are your ongoing point of contact at Widen. Expect to be treated like part of the team and get the personalized support you need.

 

Widen Live! weekly online training

 

Quarterly check-ins about new features, functionality, and performance for your Collective site

 

Expert advice on strategy, optimization, and long-term success

 

Managed services team

 

Our managed services provide you with a partner that understands your organization inside and out. We tackle the stuff that keeps piling up and put your content priorities first.

 

We can provide a short- or long-term system admin to focus solely on making your Collective site the best it can be

 

2020欧洲杯体育投注网We can organize your digital assets and prepare them for ingestion into your Collective site

 

If you don't have time to enter keywords and phrases to help your users find your assets, we can

 

Widen support team

 

Our central support team is readily available from our offices in Madison, Wisconsin, and London, England. From chat to email and phone support, get the answers you need when you need them.

 

2020欧洲杯体育投注网How-to articles and feature information available all day or night at our

 

Need help? Choose from the support options below

Email

 

Send questions to support@domusaudia.com

 

Phone

 

Call toll-free from the USA, Canada, and the Virgin Islands
+1-877-943-3625

 

Internationally
+1-608-443-5455

 

Chat

 

2020欧洲杯体育投注网Chat us from the Support Center link in your Widen Collective® site user profile. Or click the question mark on the lower right side of your site.

 

Help desk

 

Monday - Friday
(email, phone, chat):

 

North American: 3 a.m – 7 p.m.
CST (UTC -6h)

 

Europe: 10 a.m. – 2 a.m.
2020欧洲杯体育投注网CET (UTC +1h)

 

Support Center

 

Accessible anytime. Full of helpful, how-to feature articles.

 

North American: 3 a.m – 7 p.m.
CST (UTC -6h)

 

 

Widen customer service is up there with the best I've experienced

 

Richard Carlson | Behr